Source types for the Genesys Cloud Add-On

The Genesys Cloud Add-on for Splunk provides the index-time and search-time knowledge for metrics, service status, and service message events in the following formats.

Sourcetype	Description
genesyscloud:telephonyprovidersedge:trunks:metrics	All the metrics for trunks
genesyscloud:telephonyprovidersedge:edges:metrics	All the metrics for edges
genesyscloud:telephonyprovidersedge:edges:phones	All phones statuses
genesyscloud:analytics:queues:observations	All the metrics for queue observations
genesyscloud:analytics:flows:metrics	All the metrics for conversations
genesyscloud:analytics:conversations:details	All the score metrics for conversations, ex: MOS scores
genesyscloud:users:users:aggregates	All the metrics for user aggregates
genesyscloud:users:users:routingstatus	All the user routing status
genesyscloud:operational:system	All Genesys Cloud system services status retrieved via Status Page API