Use Tags with Alerting

Alerts

It’s great that we have a dashboard to monitor the response times of the credit check service by credit score, but we don’t want to stare at a dashboard all day.

Let’s create an alert so we can be notified proactively if customers with exceptional credit scores encounter slow requests.

To create this alert, click on the little bell on the top right-hand corner of the chart, then select New detector from chart:

Let’s call the detector Latency by Credit Score Category. Set the environment to your environment name (i.e. tagging-workshop-yourname) then select creditcheckservice as the service. Since we only want to look at performance for customers with exceptional credit scores, add a filter using the credit_score_category dimension and select exceptional:

As an alert condition instead of “Static threshold” we want to select “Sudden Change” to make the example more vivid.

We can then set the remainder of the alert details as we normally would. The key thing to remember here is that without capturing a tag with the credit score category and indexing it, we wouldn’t be able to alert at this granular level, but would instead be forced to bucket all customers together, regardless of their importance to the business.

Unless you want to get notified, we do not need to finish this wizard. You can just close the wizard by clicking the X on the top right corner of the wizard pop-up.