Front end clues to back end issues

9 minutes

Roleplay

You are on an application team and need to respond to what’s causing a critical issue for app users.
Bill Grant
Available
BG
Bill Grant 09:42
Hey! We’ve started getting calls that customers aren’t getting order confirmations. What’s going on?
You 09:43
I’ll confirm in the DXA funnel and troubleshoot from there - will report back ASAP! 👍
M GIF
Write a message to Bill Grant Shift + Enter for a new line

Let’s see what’s happening with our order confirmation funnel!