ITSI Service and KPI Validation

5 minutes   Authors Chris Putnam, Sam Scudere-Weiss, & Tim Hard
With ITSI 4.21 manual import processes are replaced by a guided workflow and pre-built data integrations. The content pack includes service import modules that discover and build the service hierarchy for Meraki and Catalyst Center automatically.
Exercise: Import Services and Configure Alerts
Tip

To get back to the Import Services page for Catalyst Center, navigate to Configuration > Data Integrations > Content Library > Cisco Enterprise Networks.

1. Under Service Import Modules, select Cisco Catalyst Center.

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Automatic service hierarchy imports are supported for both Catalyst Center and Meraki

Service Import Modules Service Import Modules

2. Select the Catalyst Center Host and all available services. Click Next.

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Select the Catalyst Center host and all available sites to import as ITSI services

Select Services Select Services

3. Select Default Service Sandbox. Click Next.

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Services are imported into a sandbox for review before being published to production ITSI

Default Service Sandbox Default Service Sandbox

4. Review the Services that will be imported. Click Import.

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Review the complete list of Catalyst Center site services that will be created before clicking Import

Review Services Review Services

5. Review the Service Sandbox. Click Publish. After the precheck completes, click Next.

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Review the service hierarchy in the sandbox, then publish to make the services active in ITSI

Service Sandbox Service Sandbox

6. Navigate to Configuration > Service Monitoring > Service and KPI Management.

7. Use the Select All check box to select all of your services

8. With all services selected click Bulk Action > Enable.

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Use Bulk Action to enable all imported services at once from the Service and KPI Management page

Service and KPI Management Service and KPI Management

9. Click Enable. After a few minutes the KPIs will populate.

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Confirm the enable action. KPIs will begin calculating within a few minutes

Enable KPIs Enable KPIs

Nice Job!
You just imported all of the Catalyst Center services without having to create any CSVs, lookups, write any SPL, or manually configure the service dependencies. Pretty neat, huh?

Continue to the next section to validate your configuration is working correctly.