Digital Experience (RUM)
This section helps you understand how to use Splunk RUM to monitor the performance of your applications from the end user's perspective.
Persona
You are a frontend engineer, or an SRE tasked to do the first triage of a performance issue. You have been asked to investigate a potential customer satisfaction issue with the Online Boutique application.Info
We are going to look at the Real User Monitoring (RUM) data generated by you and your fellow attendees while using the Online Boutique. The goal is to find a browser, mobile or tablet session that performed poorly and begin the troubleshooting process.
Bill Grant
Available
Today • 28/01/2026
BG
Bill Grant
09:42
Hey! We’re getting reports of a potential customer satisfaction issue with the Online Boutique application. Can you do the first triage and see what’s going on?
You
09:43
Sure, I’ll start by checking RUM in Splunk Observability to see what the users are experiencing. 👍