5. RUM to APM

Exercise
  • In the APM Service Map you can clearly see there is an issue with the paymentservice.

RUM to APM RUM to APM

We have now successfully navigated from RUM into APM, providing an end-to-end view of the user experience. This integration allows us to trace performance issues from the front-end all the way through to the back-end services, enabling more effective troubleshooting and optimization.

The RUM metrics initially pointed to the Checkout Service as the source of the problem. Without APM, teams could waste valuable time investigating this service unnecessarily. However, with APM we can quickly identify that the root cause actually lies in the paymentservice, saving valuable time and significantly reducing MTTx.

Let’s ask our friends in back-end development to continue the investigation.