4. APM Service Breakdown

Exercise
  • Select the paymentservice in the Service Map.
  • In the right-hand pane click on the Breakdown.
  • Select version in the list.
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What can you conclude from what you are seeing?

There are no errors for v350.9, but v350.10 clearly has a problem.

APM Service Breakdown APM Service Breakdown

Span Tags

Using span tags to break down services is a very powerful feature. It allows you to see how your services are performing for different customers, different versions, different regions, etc. In this exercise, we have determined that v350.10 of the paymentservice is causing problems.

  • Next, we need to drill down into a trace to see what is going on. Click on the red circle for v350.10 (1) in the paymentservice, then click on the Traces (2) tab in the right-hand pane.