Logs
In this section, we will use Log Observer to drill down and identify what the problem is.
Persona
Remaining in your back-end developer role, you need to inspect the logs from your application to determine the root cause of the issue.Info
Using the content related to the APM trace (logs) we will now use Logs to drill down further to understand exactly what the problem is. Related Content is a powerful feature that allows you to jump from one component to another and is available for metrics, traces and logs.
Robert Castley
Available
Today • 28/01/2026
RC
Robert Castley
09:42
I’ve checked APM and confirmed the issue is with the paymentservice. There’s a signifcant latency spike in the traces
RC
Robert Castley
09:43
I’ll use Related Content to jump to the logs and see if I can find any errors or anomalies that could explain the latency spike.