4. User Sessions

Exercise
  • Close the RUM Session Replay by clicking on the X in the top right corner.
  • Note the length of the span, this is the time it took to complete the order, not good!
  • Scroll down the page and you will see the Tags metadata (which is used in Tag Spotlight). After the tags, we come to the waterfall which shows the page objects that have been loaded (HTML, CSS, images, JavaScript etc.)
  • Keep scrolling down the page until you come to a blue APM link (the one with /cart/checkout at the end of the URL) and hover over it.

RUM Session RUM Session

This brings up the APM Performance Summary. Having this end-to-end (RUM to APM) view is very useful when troubleshooting issues.

Exercise
  • You will see paymentservice and checkoutservice are in an error state as per the screenshot above.
  • Under Workflow Name click on front-end:/cart/checkout, this will bring up the APM Service Map.

RUM to APM RUM to APM