About the Splunk Add-on for ServiceNow¶
| Version | 9.1.0 |
| Vendor Products | ServiceNow Quebec, Rome, San Diego, Tokyo, Utah, Vancouver, Washington DC, Xanadu, and Yokohama |
| Add-on has a web UI | Yes. This add-on contains views for configuration. |
Use the Splunk Add-on for ServiceNow to collect the following over the ServiceNow REST APIs:
- Incident
- Event
- Change
- User
- User group
- Location
- Configuration management database (CMDB) configuration item (CI) data
Use custom commands, alert actions, and scripts to create new incidents and events in your ServiceNow instance, and update the incidents created in the Splunk platform. For more information about this add-on custom commands, alert actions, and scripts, see Commands, alert actions, and scripts available with the Splunk Add-on for ServiceNow.
Following installation and configuration, workflow actions enable direct linking of events from Splunk platform search results to relevant ServiceNow incidents, events, and knowledge base articles.
Release notes¶
For a summary of new features, fixed issues, and known issues, and for more information on release history, see Release notes for the Splunk Add-on for ServiceNow.
Compatibility¶
This add-on provides the inputs and Common Information Model (CIM)-compatible knowledge to use with other Splunk apps, such as Splunk Enterprise Security and the Splunk App for PCI Compliance.
For detailed information about compatibility with other software, CIM versions, and platforms, see Release notes for the Splunk Add-on for ServiceNow.
Source types and lookups¶
For more information about the source types for Splunk Add-on for ServiceNow, see Source types.
Download the add-on¶
Download the Splunk Add-on for ServiceNow from Splunk Web or through the Splunk Enterprise UI.
Install and configure the add-on¶
To install and configure the Splunk Add-on for ServiceNow, see Installation and configuration overview for the Splunk Add-on for ServiceNow.
Hardware and software requirements¶
For more information, see Hardware and software requirements.
Additional resources¶
See the Splunk Community page for questions related to Splunk Add-on for ServiceNow.
For more information, see Troubleshooting guidelines specific for this add-on.