Requirements

• Terraform

• A Genesys Cloud organization accessible via OAuth Client (Client Credentials) with master admin role

  Instructions

• An AWS account with permissions to access the following services:

  • AWS Identity and Access Management (IAM)
  • AWS S3 (for backup purposes)
  • AWS Kinesis
  • AWS EventBridge

• Splunk instance with either

  • the Splunk Add-on for Amazon Web Services (AWS) installed

    Documentation

  • the Splunk HTTP Event Collector (HEC) configured

    Instructions for Splunk Cloud Instructions for Enterprise