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Troubleshoot the Splunk Add-on for Infoblox

General troubleshooting

For helpful troubleshooting tips that you can apply to all add-ons, see Troubleshoot add-ons in Splunk Add-ons. For additional resources, see Support and resource links for add-ons in Splunk Add-ons.

Data ingestion problems

Verify that you have configured the input correctly by confirming that:

  • you have configured the correct IP address of the Splunk platform node responsible for data collection in your Infoblox NIOS configuration.
  • the port that you configured in your Infoblox NIOS configuration matches the port you configured in your syslog input configuration.
  • the port that you are using for this input does not conflict with any other inputs.
  • If monitored through TCP or UDP, the input is configured to set the source type to infoblox:port and if monitored through file monitoring, the input is configured to set the source type to infoblox:file.
  • you are searching the correct index. By default, this add-on uses the main index.