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Hardware and software requirements for the Splunk Add-on for Jira Cloud

Version 2.6.0 requires Splunk Enterprise 9.3 or later within the supported versions listed in the release notes. Splunk Enterprise 9.2 is not supported. The add-on is compatible with Splunk Common Information Model (CIM) 8.5.0, using the Change and Ticket Management data models.

The add-on collects data from Jira Cloud through REST APIs and can create, update, and transition Jira issues. Grant the API token’s account the Jira permissions required for the features you enable:

  • To collect audit logs, grant the Administer Jira global permission.
  • To collect issues, grant Browse Projects for every collected project and issue-level security permission when configured.
  • To collect users, grant the Browse users and groups global permission.
  • To create an issue using the custom command or alert action, grant Browse Projects and Create Issues for the project.
  • To update an issue using the custom command or alert action, grant Browse Projects and Edit Issues; also grant issue-level security permission when configured.
  • To transition an issue using the custom command or alert action, grant Browse Projects and Transition Issues; also grant issue-level security permission when configured.

For scoped service account tokens, also grant the API scopes required for each enabled feature. See Generate API tokens for Splunk Add-on for Jira Cloud for endpoint-specific scope and permission requirements.

System requirements apply to the Splunk software where you run this add-on.

  • For Splunk Enterprise system requirements, see System Requirements in the Splunk Enterprise Installation Manual.
  • There are no additional Splunk platform requirements if you plan to run this add-on entirely in Splunk Cloud.
  • If you manage on-premises forwarders to get data into Splunk Cloud, see System Requirements in the Splunk Enterprise Installation Manual, which includes information about forwarders.