Source types for the Genesys Cloud Add-on

The Genesys Cloud Add-on for Splunk provides the index-time and search-time knowledge for metrics, service status, and service message events in the following formats.

Sourcetype	Description	CIM Data Model / Dataset
genesyscloud:telephonyprovidersedge:edges:metrics	All the metrics for edges	Performance (All_Performance, CPU, Memory, Storage, Network, OS.Uptime)
genesyscloud:telephonyprovidersedge:edges:phones	All phones statuses	N/A
genesyscloud:telephonyprovidersedge:trunks:metrics	All the metrics for trunks	N/A
genesyscloud:analytics:actions:metrics	All the metrics for actions aggregated by actionId	N/A
genesyscloud:analytics:conversations:details	All the score metrics for conversations, e.g., MOS scores	N/A
genesyscloud:analytics:flows:metrics	All the metrics for conversations	N/A
genesyscloud:analytics:queues:observations	All the metrics for queue observations	N/A
genesyscloud:users:users:aggregates	All the metrics for user aggregates	N/A
genesyscloud:users:users:routingstatus	All the user routing statuses	N/A
genesyscloud:operational:audits	All the audit events	Change (All_Changes, Account_Management), Data_Access
genesyscloud:operational:system	All Genesys Cloud system services status retrieved via Status Page API	N/A